roduct


roduct

Product - result of process (p. 3.3 ISO/IEC 17000:2004).

Quality assurance is mainly focused on intended product (ISO 9000:2005).


Product - result of process (p. 3.3 ISO/IEC 17000:2004).

Note: 1. Four generic categories are noted in title="Системы менеджмента качества. Основные положения и словарь": services, software, hardware, processed materials. Many products comprise elements belonging to different generic product categories. Whether the product is then called services, software, hardware or processed materials depends on the dominant element.

2. Service is the result of at least one activity necessarily performed at the interface between supplier and customer and is generally intangible. Provision of a service can involve, for example, the following:

an activity performed on a customer-supplied tangible product (e.g. automobile to be repaired);

an activity performed on a customer-supplied intangible product (e.g. the income statement needed to prepare a tax return);

the delivery of an intangible product (e.g. the delivery of information in the context of knowledge transmission);

the creation of ambience for the customer (e.g. in hotels and restaurants).

Software consists of information and is generally intangible and can be in the form of approaches, transactions or procedures.

Hardware is generally tangible and its amount is a countable characteristic.

Processed materials are generally tangible and their amount is a continuous characteristic. Hardware and processed materials often are referred to as goods.

Quality assurance is mainly focused on intended product. ( title="Системы менеджмента качества. Основные положения и словарь").


Смотри также родственные термины:

Product Certification Body (PCB) - a conformity assessment body accredited for certification of products.


Определения термина из разных документов: roduct Certification Body (PCB)

Product Certification Body (PCB) - a conformity assessment body accredited for certification of products.


Определения термина из разных документов: roduct Certification Body (PCB)


Словарь-справочник терминов нормативно-технической документации. . 2015.

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